Refund Policy

Transparent policies for a safe & satisfying shopping experience

Refund & Return Guidelines

We supply quality-checked fireworks sourced from trusted Sivakasi manufacturers. Due to the sensitive nature of fireworks, refunds are allowed only under specific conditions.

Not Eligible for Refund

Opened or partially used firework boxes
Damage caused due to improper handling or storage
Orders placed by mistake
Cancellation after dispatch

Refund Processing Time

Refunds are processed within 3-7 working days
Amount credited to the original payment method
Confirmation sent via WhatsApp or Email

How to Request a Refund

Contact support within 24 hours of delivery
Share order number and issue details
Attach photos/videos for verification
Wait for approval from our support team

Support Contact: +91 95661 59113
Available 24/7

Important Notes

Refund approval depends on verification
Used or ignited fireworks cannot be refunded
No refunds for festive bulk orders after dispatch