Cancellation & Returns
Understand our cancellation, refund, and return policies before placing an order.
No Returns After Dispatch
Once goods are sold or dispatched from our end, no return will be entertained under any circumstances.
Order Cancellation (Before Dispatch)
If you cancel your order before dispatch, only 60% of the order value will be refunded. The refund will be credited to your account within 3 to 7 Working days.
Damaged Parcel Policy
We request you not to accept any parcel that is delivered in a visibly damaged condition. We strive hard to ensure every order is delivered safely.
Package Quality & Safety
All our packages are waterproof, scratch-proof, and sanitized before dispatch to ensure maximum safety and quality.
Incorrect Address or Phone Number
We are not responsible for any mistakes in the shipping address or phone number provided by you.
Our delivery partner will attempt delivery two times. If you are unreachable during both attempts, the parcel will be sent back to Sivakasi and no refund will be issued.